Archives for posts with tag: content marketing

Digital signage is something I have embraced more and more over the years and this post is an attempt to share some of those technological solutions. Managing multiple veterinary hospitals, these solutions are obviously geared towards the needs of the veterinary hospitals as are the pictured examples; however, these examples will also work with any business trying to achieve the same goals. I also only use PCs; however, most of these solutions should work with Macs or other platforms.

Delivering Video Content

The simplest and cheapest way I have found to deliver video content is to use Apple TVs. These are a simple “set top” boxes that allow for the streaming of video content from the internet or from a networked server computer running iTunes. Please note this would not be your main network server, although I guess is could be, but is more likely just be a conveniently located computer running iTunes that acts as a content server. A monitor can just be plugged into the Apple TV using an HDMI cable and the Apple TV can access the network via an ethernet cable or Wi-Fi (I would recommend the ethernet cable.)

Apple TV
Rear of the Apple TV

For example, a playlist of video content can be created on YouTube and then streamed to the Apple TV. Alternatively, content is stored on a local computer, categorized Music Videos instead of Home Videos, and then put in a playlist. The playlist can then be selected, on repeat, from the “computer” icon in the Apple TV setup and then streamed.

Please note that you should always have permission, or own the content, that you are displaying to the public for copyright reasons.

Theses days most “Smart TVs” have a built in YouTube app meaning it is possible to not use the Apple TV boxes at all and just stream directly from YouTube. YouTube allows for the creation of playlists and content can be unlisted so that only those that are logged into your account or who have a direct link can video those videos. The downside to this is that it means uploading all content and then continuously streaming it from the internet. That’s a lot of bandwidth and time moving around very large files. It obviously also means replying on an internet connection for delivery and an outside service which may change its policies on advertising at any time.

The upside to streaming content like this is that multiple new playlists can be created from a central location and then played back whenever ready from the display using the Apple TV remote or the smart TV remote.

The downside to using streaming, whether directly to a smart TV or to an Apple TV box and then a to a display is that multiple displays cannot be synced. In my experience this is not a problem for most applications, but if having the same thing displaying on multiple displays at the same time is important then combining an Apple TV system with a Wolfpack system (see below) will achieve this.  

Displaying a Computer Screen

Many computer programs have dashboards, censuses, electronic whiteboards, PowerPoint, or even just CCTV feeds that it would be helpful to displayed around a building. One can obviously just use individual computers and monitors for this job. However, this can be expensive in terms of software and hardware, and often is just not ergonomically satisfying due to the size of the PC and needing a mouse and keyboard to make changes and general maintenance.

Using individual computers to run displays from Practice Management Software (PMS)

HMDI over ethernet is a possible solution. There are a few different systems out there, but I really like the Wolfpack system from HDTV Supply.

The Wolfpack Matrix Switcher with Transmitter and Receiver boxes

The Wolfpack system does not send HDMI signals over a building’s network, rather it converts HDMI signals to Ethernet and then back again. A central matrix switch allows the administrator to route inputs to outputs as needed.

A Computer running PMS displayed at multiple locations using the Wolfpack system

As you can see in the above image, the display HDMI signal from a computer is sent to a Wolfpack transmitter box and converted so it can run over Ethernet. In turn, this Ethernet cable is plugged into the matrix switch which then sends the signal to as many receivers as needed. Each outlet will need its own Ethernet cable / route. These Ethernet outputs are then plugged into Wolfpack receiver boxes and converted back into HDMI which can then be plugged into the displays.

If setting up a system like this, I strongly recommend having a display local to the computer rather than just replying on the remote displays. This can be achieved by having a second video card in the computer or by having an additional Wolfpack receiver box and monitor where the computer is.

A more complicated wolfpack system with two different computers displaying different information from the PMS to multiple locations

These systems are extremely flexible, but please be aware that since each display requires its own Ethernet route existing ethernet lines can get used up fast and therefore cause problems for your traditional computer network. Another advantage of this system is that adding a new display is only as expensive as the display itself and a new receiver box.

It is possible to combine both the Apple TV system and the Wolfpack system to allow for content displays to display the same content in sync with each other. The HDMI output of the Apple TV plugs into a Wolfpack transmitter box and from there the signal is routed to Wolfpack receiver boxes and the attached displays. Again, I would strongly recommend if setting up a system like this to have a display local to the Apple TV for setup and maintenance purposes.

Screen Savers as Digital Signage    

Although the need for screen savers on modern computers is not longer the requirement it once was, the tools offered by screen savers on individual PCs makes for great static digital signage. Images, not video as of this writing, can be displayed sequentially or in a random order on some or all of a building’s computers. Indeed, it is even possible to have multiple different sequences running on different computers depending on the companies needs or where those computers are in the building itself. The huge advantage of using screen savers is that there is no hardware or software to be purchased; the screens and computers already exist.

Screen savers as digital signage also has the added advantage of the simplicity of using images and is therefore a great starting point for beginners trying to introduce other team members to the benefits of using digital signage.

Screen savers being used to display new employee information throughout the building

The way to achieve screen saver digital signage is to use the “photo” screen saver tool on each individual computer. This is time consuming but only needs to be done once. The photo screen saver tool is generally found under “settings” and then “display” on PCs and needs to point to a folder on the network, preferably the server, that contains the images to be displayed. Windows, displays images in numerical and / or alphabetical order of the file name. If a particular order is needed, then the naming convention of the images in the folder needs to be considered. To have a separate set of images for a different set of computers or area of the building simply have second folder and point those computers screen savers to that location on the network.

Screen savers in an exam room being used to deliver marketing information while clients wait

With a probably configured system, adding new images into the screen saver is merely a matter of dropping new images into the correct folder. To remove images, just remove them from the folder. A discussion of what is trying to be achieved is probably worth having with the network administrator or IT vendor as the networked folder for the images will probably require access adjustments.

Screen savers being used to deliver staff bios to clients in an exam room

Pro tip – getting the speed at which images change, particularly if those images contain a lot of text can be tricky. Most screen saver tools just have slow medium or fast as options. However, duplicating images and giving them sequential file names (1a.jpg and 1b.jpg for example) will allow for an increase in the time spent on any one image. Please note this does not work if the photos are being displayed in a random order.

Digital signage is a great dynamic tool; however, it is only as good as the content that is displayed on it. Consideration as to what is going to be displayed, how it is going to generated, and who is responsible for updating are all key questions that need answered before jumping into the world of digital signage.  

You might have heard, but getting your business online is kind of a big deal. It is not everything when it comes to marketing, but it is a significant component of any, and all, marketing strategies in the 21st century.

An online presence, more than any other area, is the one piece of marketing you must have. You must have a website, period. No ifs, no ands, no buts.

An online presence, more than ever, has always been about content. Even in the days when there was no term “content marketing” you could have someone build a website for you, but someone who knows your business inside out (that means you) still would have had to write the content. These days content, and particularly, new content, is king. The return on investment of a website is directly related to the effort, not necessarily money, that is poured into it. Your clients will be much more impressed by the effort, and the creation of a useful tool, than by flashy graphics. There was a time when a website could be a “set it and forget it” proposition (however the good websites were never this) and today that is almost impossible to do unless you want to be thought of as irrelevant. Your website will need to included the tools, and you will have to devote the time and energy, to keep it updated on a regular basis.

A lot the content of your website will be informed by your marketing strategybranding,  and your ability to market to your strengths. But it is also worth talking with your staff, and clients, about what they want to see and what they would find useful to have access to. Make a plan of action consisting of what you must have, what you would like to have, and things you might want to experiment with at some point. This will allow you to have a real idea of what you will be buying from your website designer. It will also give you some stages to work with so you can get started, see how it all works, and then make any tweaks before moving on.

Notice I said “what you will be buying from your website designer,” not: “what you will be buying from your website designer- if you use one.” If you are thinking of breaking out the books and learning to code your own website to save a few bucks, please stop. If you are bored with your current job, and web designer is your new passion, then please go for it. If not, please spare the internet, your customers, and yourself, the pain – do not go there. I’ve made quite a number of websites in the past, and today I just do not do it enough to be remotely good enough to satisfy myself – let alone anyone else. There are just too many browsers, platforms, search engine optimization tools, social media plug-ins, user interface issues, and a host of other magic things, to make it worth your while. Hire a professional and get something that you might actually want to use.

Spend your time actually writing the website content and thinking about how that tool, that you can direct customers too, is going to be best used. If you really know what you want, and have the content ready to go, your designer will quite probably cut you a deal on the price of the site. The content of a new website is always the killer, from a designers point of view, when creating a website – particularly when it is not your business.

How much is your new website going to cost? Well that is a good question, and one to which I do not have a good answer. The bottom line is that you can spend as much money as you have building the world’s greatest website or you could spend very little indeed. I’ve always used as a rule when it would just be cheaper to employ someone, with then all the added benefits of having them around, it probably means it is too expensive (or i should just hire someone). That is, of course, unless you want something really special, in which case you’re paying a premium because of what that designer can offer you. Another good barometer is to look at what you are paying, or have been paying, for a yellow pages ad. Take all that money you have been paying to the yellow pages and make it your website budget. The only issue you’ll have is that your yellow pages rep(s) will be mad, and you’ll have a website – which will serve you a lot better in both the short and long term (we will address the yellow pages in a future post; but I don’t thing I’m spoiling any surprises by saying it will not end well for the yellow pages.)

If you must do it yourself, please use one of the blog creators, such as WordPress or Hubspot . They will give you a good looking website (this is a wordpress site) will hold your hand through the process, and do allow for a certain amount of customization if your really want to go there. If you can’t do what you want to do with these tools, then you need a designer.

Finally, I’ve started seeing a habit of businesses having only a Facebook page and not having a website. This is a disgusting, lazy habit and your clients will see it as such. Search engines will have a hard time finding you, and many people do not think of searching Facebook when looking for a business – maybe your existing clients might but they are already your clients. Facebook is also quite limited as a platform, unless you a going to go to the same level of trouble that you would encounter building a website.

Have fun and if you have questions please leave a comment!

Next week: Up to your Ankles in Social Media.

So why, when there are thousands of other things to be doing, have I (and you should too) have a blog?

Well, there are a number of reasons – but for the most part it is because I believe in content marketing and I need to practice what I preach.

Content marketing, the generation of content (articles, tweets, etc.) that create a following amongst potential clients, is currently considered the future of marketing. It is also, quite probably, the most honest form of marketing as it is an exchange of information. A blog is hopefully a dialog between writer and reader, meaning that the writer’s position can be challenged or supported.

So in addition to my Twitter feed, my rants on LinkedIn groups, and my book reviews on LinkedIn, I’ll be posting here about every week – thousands of other things permitting…

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