Archives for posts with tag: problemsolving

I have a pitch for the reissue or follow up to “The Revenge of Analog” for Mr. Sax. He should call it “The Revenge of the Revenge of Analog.” If two years of a global pandemic have taught us nothing us, and I believe it has taught us a great deal, it is that the primary thesis of Mr. Sax’s excellent 2016 book is even more right than I think even he believed possible.

Real things matter.

Digital has transformed our world and for most people this is a good thing. Digital makes life easier and more productive. It allows easy access to information like never before and it allows for an ease of communication that is straight out of science fiction. The author’s point is not that digital is necessarily a bad thing, but that to live in a solely digital only world is a cold and sterile existence that can be lacking in creativity and positive unintended, consequences.

Using examples such as books, vinyl records, music production, movies, education, paper notebooks, the design process, and games, “The Revenge of Analog” makes the case that with digital it is all to easy to fit ideas to fit processes and so by extension limit those ideas.  There is also a drive, often by those who are older and want to be seen as innovative and “with it,” to focus on the technology and then try to apply it to problems rather than start with the problem and see what solutions might work- technological or otherwise. Indeed, one of the more intriguing facts in the book is that it is often those who have grown up with digital that are the ones that see the most value in analog records, books, and notebooks for example. There is value in inconveniences if the experience is more authentic.

 The wider point is that technology and digital media are just tools. Badly implemented tools, or tools that are adopted without first understanding the problem, are destined to fail. However, what is less well understood is that when tools are easy to use and do solve multiple issues, they can also reduce the value of an experience in the mind of the participant. To embrace analog items in our digital world is not a repudiation of that world – it is an acknowledgment of its shortcomings and a possible solution to them. Digital processes in the creative world can lead to homogeneity – there is nothing more creatively open than a blank piece of paper.

One of the realizations from the pandemic that almost everyone can agree on, was that meetings over zoom, for example, are not a good replacement for meetings in person. That while some people liked working from home, others found it isolating and lacking in comradery. The pandemic almost universally proved that remote education is fraught with difficulties for both students and teachers. A class being together with a teacher has value that far exceeds the delivery of knowledge.

If there was any doubt after reading Mr. Sax’s excellent book, the pandemic removed it all.

So Mr. Sax, The Revenge of the Revenge of Analog?

Just after finishing the first draft of this review, I saw that David Sax has a new book coming out – “The Future is Analog.” So much for “The Revenge of the Revenge of Analog.”

I have been reviewing books for a number of years now; however, movies have always been my passion and on occasion I have used movies in staff meetings for the accessibility of the message. I decided that it was time to share some of these.

 (Clicking on the image above will take you to Amazon where a tiny percentage goes to help my movie and book buying habit.)

 

Moneyball, based on the excellent book by Michael Lewis of the same name, follows the real life story of the Oakland A’s baseball team. In particular, Moneyball documents the Oakland A’s struggles of trying to be successful with a budget a mere fraction of their competitors. The realization of their manger, Billy Beane – played by Brad Pitt, that they either have to “adapt or die” is one that many businesses can relate to. The solution that Oakland A’s adopted was to look at the data about players, which informs hiring and firing, objectively rather than emotionally.

Looking at a problem from outside the box and understanding what a problem actually is, not what you have always thought it was, is a huge lesson for most managers. It is also one that is difficult to teach. However, the lesson of being prepared to do what others will not is one that many from the business world will be familiar with – or at least should be. Overcoming the objections, and down right obstructionist behavior, of those who have not bought into your ideas should also be familiar territory for most managers. The movie treats these issues with respect, and although there is an obvious “good guy / bad guy” dynamic, it is easy to overlook this and see the issues being discussed from both sides.

Since the publication of the book, the statistical approach to fields that have previously been lacking such analysis has become know by the colloquialism “Moneyball.” And although the initially baseball was dramatically changed by Billy Beane and the Moneyball approach, there are signs of it falling out of favor.

However, it would be a mistake to dismiss the book, or the movie, because of this change in the idea’s fortunes. Indeed it actually signals a misunderstanding of the limitations of the approach and of statistics in general. As is stated in the movie: “The first person through the wall always gets bloody.”

The movie does break some of its own rules for dramatic effect; however, these are minor sins given how excellent the movie is as a whole. Interestingly, the movie also has two of the best scenes I have ever seen about terminating an employee. New managers could do a lot worse than follow Brad Pitt’s advice on the matter that can be found in Chapter 8 at the 1:00:00 mark explaining the right and wrong ways to go about a termination. Chapter 10 at the 1:18:00 mark actually shows Jonah Hill”s character putting that advice to use and it is a highly accurate and realistic portrayal of how a termination should be done.

As a management tool, Moneyball is a great business story cloaked in a sports jacket. Both the good and the bad of analytics are on display here, as well as the difficulty of being a pioneer and trying to overcome entrenched ideas whose only validity is “that’s the way we have always done things.”

You may not like baseball, but this is a smart story, based on a smart book, about smart people. It also has the added advantage of being highly entertaining.

You could do a lot worse.